We believe in a future where most services and processes can be created, organized and executed automatically, requiring knowledge management alone.

A future in which creativity and innovation are key. A future in which knowledge is all that matters.

We believe that we have come to a turning point in this, permitting such environments to emerge.

MASS helps to create that future.

We believe there is a big demand for connected services by the customers of manufacturers and constructors of machine parts.

This demand goes unanswered for two reasons. To develop for specific customer requests is often too expensive, and the sharing of intellectual property with customers is a no go.

MASS solves that problem.

We believe that being able to communicate with machines at a distance is only the beginning.

The goal is to automate what is being communicated, to avoid human intervention wherever possible.

MASS enables that goal.

The MASS client solution is based on a design that can be adapted, easy and fast, to any kind of machine communication protocol.

It can come in many forms, like a device installed on your machine or a smart device held by an operator. It could even be adapted to existing connectivity hardware.

With our client solution, we connect your machines to your first service, that is, a mobile dashboard environment for your service technicians for diagnostics and control.

Then, we help you with custom dashboard environments. They could be provided as a service to your customers to replace the diagnostic and control tools in use today.

The capabilities of these dashboards are managed centrally and all of it is based on knowledge management alone.

Even MASS does not have access to the communication specifics, unless you require otherwise.

By design, not even your service technicians need access to that kind of information.

With our state of the art security, we help you protect what you know and what you wish to communicate with your machines.

The MASS architecture is built for automation. Any communication with a machine can be done without human intervention.

Any interpretation of what is communicated with a machine can be done automatically. And, any action required from observation can be performed automatically.

We help you in realizing your first applications. Services such as automated reporting, distribution of updates, diagnostic checklists and fault monitoring.

To run MASS effectively, you require a network infrastructure to connect your machines to your services.

That infrastructure must be secure, reliable and be available at all times.

We help you in realizing that infrastructure and to scale it over time according to your needs.

MASS helps with applications, schooling, strategy and knowledge management.

Our goal is that you can do all of it yourself. To this end, our environment is built so that anyone can interact with it. Managers, technicians and engineers alike.

By helping you manage your knowledge in our way, we can provide you an environment that makes all the rest of it run automatically.

Our solution is built to provide you with the means to manage the communication with your machines, yourself.

We do not need to know how to talk to your machines. It is you that needs to know. We provide you with the environment to make it happen automatically.

A machine part that can communicate will carry an electronic part to which you can connect. You send it requests and it will provide you with responses.

In an automotive context, such a part is often called a mechatronic. A mechatronic device allows you to control mechanical parts of a machine and read out sensor information to observe the internal state of that machine.

Many parts of machines are equipped with such devices today, like gearboxes, steering houses, breaks, motors, generators, suspensions, cylinders and valves.

Many machines are an interconnection of machine parts that can communicate, like for example commercial and industrial vehicles, production lines, wind turbines and pipelines.

Their communication interfaces are used by service technicians to diagnose and control their behavior.

MASS can help you automate the actions of technicians to create autonomous services that scale well and are available everywhere, all the time.

Based on machine specifications, MASS generates dashboard environments that you can modify to your customers' needs.

When automating tasks, all depends on who can contribute. Often those who matter cannot.

MASS helps you solve that, by using a language for automation that anyone can speak. As such, your experts, engineers and technicians can all contribute.

Today, it is possible that you do not have the resources to develop for specific customer requests. If so, your customers could request or even demand the specifics to develop connectivity solutions themselves.

MASS helps you solve that, by organizing your knowledge on connectivity as a service in itself. By doing so, your customers can solve their connectivity problems, without you sharing your intellectual property.

When thinking of new services, we are often limited by what we believe a human can do.

MASS helps you think outside of that box. With MASS, you can have scalable services that are continuously available.

After determining the kinds of machines that you wish to connect with MASS, we provide you with our client solution.

Then, MASS lets you upload the technical specifications of how to communicate with these machines.

From that knowledge, MASS generates a mobile diagnostics and control framework that can be tuned to access levels.

Your service technicians can use this framework and you can provide restricted versions of that framework as a service to your customers.

Whenever there is repetition there may be a need for automation. Whenever there is a need for automation there is an opportunity.

Services that are automated with MASS run continuously and can help many people at the same time.

Creating reports on the state of a machine, updating the software of machines, running diagnostic tests automatically, and changing machine parameters based on environmental data are only a few of such services.

Integration means expertise. You will need someone to manage your MASS solutions.

He will become a spill in your organization, acting in between your management, your product experts and your service technicians. He manages the technical knowledge on your machines and the services that you automate for them.

During this process, MASS supports you with schooling, finding the right people and streamlining integration.

Your developers use MASS to test creations to improve safety.

Your designers use MASS to learn from usage to create better products.

Your service experts use MASS to predict failures to better organize revisions.

Your technicians use MASS to inspect at a distance to better prepare for repairs.

MASS will be used to faster detect production faults to better organize call-backs. To make customers feel safe, to offer pro-active and responsive services, to build the tools that your customers need, to provide for guided repairs.

If you are within reasonable distance from us, we come and visit you. Else, we setup a meeting using video conferencing, so that we can meet face to face.

Then, we organize a demonstration that we will tune to your connectivity dream.

If that demonstration impresses you, and we are sure it will, we do business.

We believe that you will use our solution and that we can help you with that.

Therefore, we do not mind providing you our solution for free, however, under the condition that we support you.

As such, you get faster results, and we can learn from you on how to improve MASS.

We believe that you need to grow into our solution. We believe that any good idea needs time to develop.

Therefore, we want to make MASS accessible to new ideas by charging according to usage and not through licensing fees or high product prices.

After all, we believe in MASS, and want to make believers out of you too.

Paolo is a doctor of engineering with expertise in electronics, mechatronics, machine interfaces, vehicle diagnostics, rule engines, artificial intelligence, server-client solutions, knowledge management and representation, server management, computer networks, security, big data, cloud solutions, processing, embedded systems, operating systems and open source software. To know more, please visit his .

Paolo's main responsibilities are general management, research and development, public relations, marketing and sales.

Tony is a commercial engineer with expertise in banking, credit, risk, compliance, investment and accountancy. He has had a very diverse carreer within the banking sector, most notably, being a general director at BNP Paribas, responsible for credit and risk in the shipping, aviation, and real estate markets.

Tony's main responsibilities are financial and legal affairs.

Leuven is a cosy city with lots of culture, known for its university and night-life.

From Brussels airport, depending on traffic, you can be in Leuven in under 30 minutes by car or taxi. By train, it only takes about 20 minutes to reach Leuven station.

Company: MASS
Country: Belgium
Legal Form: bvba
BE 0672 858 514

Connecting things is hard. We believe that many smaller and middle-sized manufacturers and constructors of vehicles, machines and their parts will not have the resources to solve their connectivity problems themselves.

We want to help them avoid dedicated solutions by offering them our solution. A solution that scales well. A solution that is centered around knowledge management.

Automating tasks is hard. We believe that many connectivity providers will not have accounted for that fact in their connectivity designs.

We want to help you avoid problems that such solutions might yield, when you decide on automation, by offering our solution. A solution that can automate any diagnostic and control task using a language that you can understand.

The MASS website is a service intended for existing and potential customers of MASS. The MASS website is provided "as is", without any representation, endorsement or warranty of any kind, express or implied.

MASS does not warrant that the MASS website or associated services, including e-mail services, will be constantly available, or available at all, nor does MASS warrant that the information appearing on, or provided in conjunction with, the MASS website, is complete, correct, true, accurate or non-misleading.

The content of the pages of the MASS website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranties or guarantees as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the MASS website and this for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Furthermore, your use of any information or materials on the MASS website is entirely at your own risk, for which we shall not be liable.

The MASS website may include links to other websites. These links are provided for your convenience and/or to provide further information. They do not signify that we endorse the linked website(s), nor that we have any responsibility for the content found on them.

MASS is not responsible for the way in which the MASS website is used. The service is offered in good faith, as such MASS cannot be held responsible for malicious use.

MASS will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, the MASS website: for any direct loss; for any indirect, special or consequential loss; or for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. These limitations of liability apply even if MASS has been expressly advised of the potential loss.

You accept that, as a limited liability entity, MASS has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against MASS officers or employees in respect of any losses you suffer in connection with the MASS website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in these terms and conditions will protect MASS officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as MASS.

We are the sole owners of the information collected on this site. We will not sell or rent this information to anyone. When you send us an e-mail, we will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via e-mail in the future to tell you about specials, new products or services.

First-party cookies are cookies that we set for our domain mass.world. Currently, we are not using cookies on our website. However, there are third-party cookies on mass.world that come from different domains, such as youtube.com. This is because we host product videos on youtube.com that we display on mass.world. Through third-party domains you may receive cookies from still other domains. Since we do not control the setting of these cookies, please visit the third-party websites for more information about their cookies and how to manage them.

The MASS website contains materials which are either owned by MASS or licensed to MASS. These materials include, but are not limited to, the content, the information, the design, the layout, the look, the appearance and the graphics of the MASS website.

All rights on the MASS website and its materials are reserved. It is not permitted to copy, transmit or reproduce any part of the MASS website, except that individual sections may be downloaded or printed solely for personal and private use.

Unauthorized use of the MASS website and its materials may give rise to claims for damages and/or may be a criminal offense.

MASS will do its best to handle your complaints and/or requests, however cannot give you any guarantees in regard to this.

Our terms and conditions are subject to change without notice. All updates will be posted on this page.

This document is the third version of the Terms and Conditions of the MASS website, created on the 4th of October 2017. This document is based on the previous versions of the Terms and Conditions of the MASS website, created on the 27th of January 2017 and the 1st of February 2016.

You can tell us what you like about MASS and how MASS can improve.

You can help spread the word or make introductions. You can share ideas.

We would like to grow with you. We can offer you our solution with a limited requirement for a support contract. So, for you there would be almost no risks involved.

Although it will require some input from you, we definitely will make it work for you.

We would like you to help us, in helping you grow. We can offer you our solution with a limited requirement for a support contract. So, for you there would be almost no risks involved.

Although there might be teething problems, we definitely will make it work for you.